Privacy Policy


This Privacy Notice describes our privacy practices in relation to your use of our website ( and our products and services. This Notice also describes your choices regarding use, access, and sharing of your personal data by True2Forms.


Who is True2Forms?

True2Forms, provides products and services for the building of online forms by its users. Our headquarters is located at #2-4018 Albert Street  Burnaby , BC V5C 2E3  Canada


3. What kind of personal data does True2Forms collect and how is it used?

True2Forms collects personal data in three ways: Direct Collection, Third -Party Collection, and Passive Collection.

Direct Collection and Use

We collect your personal information directly from you when you register to use True2Forms' products and services, when you contact us via our website contact form, when you submit an online support ticket, or when you sign-up online for our newsletter. We may collect the following personal information from you:

o              Contact data, such as name, email, phone number

o              Business data, such as company name, business type, department, title, business email, business phone number, products that you use

o              Payment data, such as invoice information or credit card payment information.  Our credit card information is stored in tokens and the credit card number stored by Stripe


The personal information that we collect from you is used to:

o              Provide you with True2Forms' products and services

o              Log you into your account

o              Respond to your requests and questions

o              Improve our products and services

o              Detect, prevent, and resolve security and technical issues

o              Fulfil obligations outlined in the Services Agreement


True2Forms allows you to login to our website services using sign-in services, such as Facebook Connect or Google single sign-on. These services authenticate your identity and provide you the option of sharing certain personal information, such as name and email address, to pre-populate our sign-in form.


Third-Party Collection and Use

We may collect personal information about you from publicly available databases, business partners, or other third-parties. This information may include:

o              Contact data, such as name, email, phone number

o              Demographic data, such as age, gender, interests

o              Business data, such as company name, business type, department, title, business email, business phone number, products that you use


This information is used to:

o              Identify new customers

o              Provide you information on our products and services that may be of interest to you

o              Provide us information on the usability of our website

o              Combine supplemental data with information we already have about you


If you would like to know if we have your personal data via third-party collection, please contact us at

Passive Collection and Use

Like most companies, we collect limited personal information from visitors to our website and users of our products and services. This information may include:

o              IP Address

o              Browser Type

o              Internet Service Provider Address

o              Referring pages

o              HTML pages, graphics, or other files viewed on our site

o              Operating systems

o              Date/time stamp

o              Clickstream data


We may use cookies, web beacons and other means to do so.



Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Most web browsers allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit


Google Analytics

True2Forms uses Google Analytics to help us understand how you engage with our website and applications. To learn more about how Google Analytics collects and processes data, please see


Web Server Logs

For statistical purpose, True2Forms may collect information and store it in log files. These logs files will contain standard information collected by web servers, such as client IP address, browser type, internet service provider, operating system and the like. This information is used internally to administer our website and to gather demographic information about our user base.


4. Will True2Forms use my personal data to communicate with me?

True2Forms may send you information, such as announcements about new products and service, promotional materials, survey inquiries, newsletters, and other marketing materials. You may discontinue receiving this marketing information by using the "Unsubscribe" link found in the email communication, or by contacting us at

As a user of our products and services, True2Forms may also send you information about your account or our services, such as an email when you register for a trial account or new account, an email to confirm account changes, updates on our website, and our products and services. We consider these communications to be part of your True2Forms account. You may discontinue receiving this information by using the "Unsubscribe" link found in the email communication, or by contacting us at Please note that your choice to unsubscribe to account or service information may affect our ability to provide you with our products or services.


5. Does True2Forms collect personal data from children?

We do not knowingly collect personal data from children under the age of 16. True2Forms does not target our website, our products or services towards children under the age of 16.


6. What are True2Forms's Policies on Transferring EU Employee Data to the US?

True2Forms does not have employees or offices in the EU or Switzerland.


7. Does True2Forms share my personal data with third parties?

True2Forms will NEVER share your personal data with any 3rd party.

Integration and Links to Other Websites

Our website and our products may contain links and provide integrations to other websites and products of other organizations. We provide these links and integrations as a convenience to you; we do not operate, control or endorse these websites or products. It is your choice whether to utilize these links and integrations or not. These external websites and products are subject to their own privacy policies.


8. Can I access my personal data collected by True2Forms?

You have the rightto correct or delete your personal data.

For personal data that we have collected about you, you may contact us at to exercise these rights.


9. Do I have a choice in providing my personal information to True2Forms?

When interacting with True2Forms, you choose what personal information and how much information to provide to us. Your choice may affect our ability to provide you with our products or services.


10. What about my personal data that I provided on a form?

For information that you provided through True2Forms's online form product, we do not own this data although it may be stored by our cloud computing provider. Our products and services are used by individuals and businesses to post online forms for you to complete. Those individuals and businesses are the owners (controllers) of the data that you provided via their created form. If you have provided personal data in the completion of a form, you should contact the individual or organization that created the form to access, correct or delete your personal data.

For personal data collected through our online form product, we consider that information to be private and owned by the individual or business creating the form. We allow access to the account and to the form data to the person with the authorized user name and password login information for that account.

When interacting with our online form product, you choose what personal data to provide the individual or business that created the form.


11. How does True2Forms protect my personal data?

True2Forms takes reasonable precautions to protect personal data in its possession from loss, misuse, unauthorized access, disclosure, alteration, or destruction.


12. Will this privacy policy change?

True2Forms reserves the right to modify or amend this privacy policy at any time or for any reason. Changes will be effective on the date posted.


13. How can I obtain additional information or ask questions about True2Forms's privacy policies?

True2Forms does our best to provide clear and transparent information and policies around our privacy and data sharing practices. If you have additional questions not covered in this policy, please contact True2Forms at